CEO88 Official Documents

CEO88 Privacy Policy – Malaysia Member Personal Data Protection

CEO88 takes every member's privacy seriously. This policy transparently explains how we collect, store, use, and protect your personal data in accordance with Malaysia's data protection laws.

Last Updated: January 2026 English Applicable in Malaysia
Latest Version 2026

Six Pillars of Privacy Protection at CEO88

Every aspect of how ceo88 handles your personal data is built on six robust privacy protection principles.

End-to-End Data Encryption

All personal data transmitted between your device and ceo88 servers is protected by 256-bit SSL encryption. No one can intercept or read your sensitive information in transit.

No Sale of Data to Third Parties

CEO88 never sells, rents, or trades members' personal data to any third party for marketing purposes. Your data is used solely for the purposes stated in this policy.

Full Control in Your Hands

You have the right to access, correct, or request deletion of your personal data at any time. The CEO88 support team will process your request within a reasonable timeframe.

Malaysia Legal Compliance

CEO88's privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We adhere to all legal requirements relating to the collection and processing of personal data.

Secure Data Storage

Your personal data is stored on servers protected by multiple layers of security. Access to this data is restricted to authorised CEO88 personnel only and is subject to strict security protocols.

Transparency in Every Change

Whenever this Privacy Policy is updated, ceo88 will notify members via in-app notifications or email. We believe that transparency is the foundation of genuine trust.

Important Note: This Privacy Policy describes CEO88's privacy practices and forms part of the agreement between you and our platform. By using CEO88's services, you agree to the terms set out herein.

1Introduction

CEO88 ("we", "Platform" or "CEO88") is committed to protecting the privacy of all members who use our platform. This Privacy Policy is designed to clearly explain how we manage your personal data — from how it is collected to how it is stored and used.

This document applies to all users of the CEO88 website, the CEO88 mobile app, and any related services we offer. Please read this policy carefully. If you do not agree with any part of it, you are advised not to use our platform.

This Privacy Policy should be read together with the CEO88 Terms and Conditions. Any conflict between the two documents will be resolved in accordance with the prevailing Terms and Conditions.

2Information We Collect

CEO88 collects two main categories of data: information you provide directly, and information collected automatically when you use our platform.

Information you provide directly:

  • Full name as shown on a valid identification document.
  • Date of birth for age verification.
  • Identification card or passport number.
  • Email address and mobile phone number.
  • Current residential address.
  • Bank account or e-wallet details for processing deposits and withdrawals.
  • KYC supporting documents such as a copy of your identity card, bank statement, or utility bill.
  • Any communications you have with our support team.

Information collected automatically:

  • IP address and general location information.
  • Device type, operating system, and web browser version in use.
  • Game session information including login time, logout time, and wagering activity.
  • Cookie data and similar tracking technologies.
  • Complete financial transaction logs.
CEO88 only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is required to operate the platform.

3How We Collect Personal Data

Your personal data is collected through several key channels when you interact with CEO88:

  • Account registration: Basic information is collected when you complete a new registration form.
  • KYC Process: Identity verification documents are requested during the Know Your Customer process to meet compliance requirements.
  • Financial transactions: Payment details are collected when you make a deposit or submit a withdrawal request.
  • Platform usage: Data is collected automatically when you browse the CEO88 website or use the CEO88 app.
  • Support communications: Chat records with our customer support team are retained for reference and service improvement purposes.
  • Third-party sources: In certain cases, we may receive additional information from authorised payment service providers for the purpose of transaction verification.

4Purpose of Personal Data Use

CEO88 uses collected personal data solely for legitimate and transparent purposes. The following are the primary purposes for which your data is used:

  • Process registration and manage your member account.
  • Verify your identity to meet KYC requirements and anti-money laundering (AML) laws.
  • Process deposits and withdrawals securely and efficiently.
  • Provide effective and personalized customer support services.
  • Send account-related information, security notifications, and important updates.
  • Send relevant promotional offers and bonuses, subject to your communication preferences.
  • Detect and prevent fraud, money laundering, and platform abuse.
  • Comply with applicable legal and regulatory obligations.
  • Analyze usage patterns to improve the overall user experience.
CEO88 does not use your personal data for any purpose not stated in this policy without first obtaining your explicit consent.

5Data Sharing with Third Parties

CEO88 does not sell or disclose members' personal data to third parties for their own marketing purposes. However, there are limited situations where we may need to share your data with carefully selected third parties:

  • Payment service providers: Information required to process transactions is shared with authorized payment providers such as banks and e-wallet operators.
  • Technology providers: Technology companies providing infrastructure, cloud computing, and cybersecurity services may have limited access to data for operational purposes.
  • Regulatory authority: CEO88 will disclose data to government authorities or regulatory bodies when required to do so by law.
  • Identity verification services: Trusted third-party KYC providers are used to assist with member identity verification.

All third parties with whom we share data are bound by strict confidentiality agreements and are required to handle your data in accordance with the same data protection standards as ceo88.

6Data Storage & Security

CEO88 implements robust technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or accidental destruction.

Key security measures we practice include:

  • 256-bit SSL encryption for all transmitted data.
  • Passwords are stored using strong cryptographic hashing methods.
  • Role-based access control — only authorized staff can access sensitive data.
  • Continuous 24/7 security monitoring of systems and networks.
  • Regular security audits conducted by independent third parties.
  • A comprehensive incident response plan.

Your personal data is retained for as long as your account is active or as long as necessary to fulfil legal obligations. After account closure, data will be retained for the minimum period required by Malaysian law before being securely deleted.

While no system can guarantee 100% security, ceo88 continuously updates its security protocols to address the ever-evolving landscape of cyber threats.

7Cookies and Tracking Technologies

CEO88 uses cookies and similar tracking technologies to enhance the user experience and analyse how our platform is used. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

Essential Cookies
Analytics Cookies
Functional Cookies
Performance Cookies
  • Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Analytics Cookies: Help us understand how users interact with the platform for improvement purposes.
  • Functional Cookies: Save your preferences such as language and display settings for ease of use.
  • Performance Cookies: Collect aggregated data on website performance to ensure platform speed and stability.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of the CEO88 platform.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal data held by us:

Your Rights Description How to Exercise Your Rights
Right of Access Obtain a copy of your personal data that we hold. Reach our customer support team via Live Chat.
Right to Rectification Correct inaccurate or outdated data. Update via account settings or contact support.
Right to Erasure Request data deletion under certain circumstances. Submit a written request to our privacy team.
Right to Object Object to data processing for direct marketing purposes. Unsubscribe via email or contact support.
Right to Data Portability Receive your data in a machine-readable format. Contact customer support for formal requests.

CEO88 will process data rights requests within 21 business days from the date the request is received. For more complex cases, this period may be extended to 30 days, with prior notification to you.

9Children's Data

The ceo88 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. Should we discover that data from an underage individual has been collected without our knowledge, the account in question will be terminated immediately and the data deleted.

If you are a parent or guardian and suspect that your child has registered on ceo88, please contact our support team immediately at [email protected] for immediate action.

10Links to Third-Party Websites

The ceo88 platform may from time to time contain links to third-party websites or services. Please note that this Privacy Policy applies solely to the ceo88 platform and does not cover the privacy practices of any third-party websites.

CEO88 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of each website you visit separately. The presence of links to third-party websites on our platform does not imply that we endorse or support the content or practices of those websites.

11Amendments to the Privacy Policy

CEO88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The date of the latest update will always be displayed at the top of this page.

For material amendments that significantly affect how we handle your data, CEO88 will notify you via:

  • In-app or website notifications upon login.
  • Email to the address registered with your account.
  • A clear notification banner on the platform's main page.

Continued use of the ceo88 platform after amendments are published will be considered acceptance of the updated Privacy Policy. If you do not agree with the amendments, you may close your account by contacting our support team.

12Contact Us for Privacy Inquiries

If you have any questions, concerns, or complaints regarding how ceo88 handles your personal data, our privacy team is ready to assist. We take all privacy-related feedback seriously and will respond within the stipulated timeframe.

Channels to reach the ceo88 privacy team:

To file a formal complaint regarding the processing of your personal data, you may also contact the Department of Personal Data Protection Malaysia (JPDP) through their official channels.

CEO88 is committed to resolving all privacy-related inquiries within 14 business days. For cases requiring further investigation, we will keep you informed of the progress within the same timeframe.

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